Return Policy - Beverages, Supplies, and Accessories

We want you to be 100% fully and completely satisfied when you do business with us. Whether you are a first-time customer, or a loyal long-time customer, we want you to order from us with confidence. It is a good idea to understand the return policies for the items you are ordering before placing your order. Please note that different items have different return policies and procedures. Learn about returning other types of items.

Returning Beverages, Supplies and Accessories

Returns and replacements are straightforward, simple and easy for beverages, supplies and accessories.

If you are not 100% fully and completely satisfied with your purchase of any of our beverages, supplies or accessories simply return the product to us within 30 days of purchase.

We will promptly replace that product for you, or refund your purchase price – your choice.

Beverages, Supplies, Accessories Returns – Here's What You Do

STEP 1: Contact us

  • Contact us (email or phone) to let us know if you want a replacement or a refund.

  • You may return merchandise to us within 30 days of purchase.

  • Be sure to include your Order Number along with your request.

  • We will provide you with written instructions on how to return your products.

STEP 2: Return your item(s) as instructed

  • Ship your products to us prepaid, insured, with a tracking number for proof of delivery.

  • Return products to our Shipping Address - 5701 Steep Hill Rd, Bldg D Fort Smith, AR 72916

  • Clearly write Return on the box.  Please note that shipping and freight charges are non-refundable.

STEP 3: Your choice – refund or replacement

  • After all of the above are complete, and we receive your products...

(A) we will promptly send you a replacement, or

(B) we will promptly issue your refund – your choice.

IMPORTANT: Please note the following

  • You may return merchandise to us within 30 days of purchase.

  • Shipping and freight charges are non-refundable.

  • Special-order items are non returnable.